FAQ
Questions for Eule-T
UPS Remote Monitoring & Predictive Maintenance – FAQ
Below you find answers to the most common questions about multi‑brand UPS remote monitoring, predictive maintenance and battery diagnostics with MonnaLisa Eyes by Eule‑T.
1. What is MonnaLisa Eyes and what problem does it solve?
MonnaLisa Eyes is Eule‑T’s cloud‑based platform for remote UPS monitoring and predictive maintenance across multi‑brand UPS fleets and electronic devices.
It solves the limitations of traditional UPS tools – usually tied to a single vendor and focused on simple alarms – by turning real‑time data into predictive alerts, battery diagnostics and clear maintenance recommendations.
2. How does MonnaLisa Eyes work in practice?
Dedicated Dataloggers connect to your UPS and devices using standard protocols (SNMP, Modbus, MQTT) and collect operating data 24/7.
This data is sent securely to the Eule‑T cloud, where MonnaLisa Eyes analyzes it, displays it on intuitive dashboards and triggers alarms and predictive insights so you can act before a fault or outage occurs.
3. Can I monitor UPS from different brands with one system?
Yes. MonnaLisa Eyes is a multi‑brand, multi‑protocol UPS monitoring platform, designed to centralize different manufacturers, models and generations into one unified view.
This avoids juggling several vendor‑specific tools and gives your team a single, consistent dashboard for all critical power assets.
4. What is the difference between MonnaLisa Eyes and classic UPS monitoring software?
Traditional UPS software mainly offers basic alarms, shutdown functions and simple graphs, usually restricted to one brand or product line.
MonnaLisa Eyes goes beyond that with predictive analytics, multi‑brand support, advanced battery diagnostics and expert services, helping you reduce downtime, optimize maintenance and extend asset lifetime.
5. How does predictive UPS monitoring work in MonnaLisa Eyes?
The platform continuously tracks voltages, currents, temperatures, load levels and battery health, looking for anomalies and degradation trends that typically precede a failure.
Based on this behavior, MonnaLisa Eyes generates predictive alerts and maintenance suggestions, allowing you to intervene before a fault impacts your operations.
6. How does MonnaLisa Eyes help reduce UPS maintenance costs?
By moving from emergency interventions to planned, predictive maintenance, you can cut urgent call‑outs, unplanned site visits and unexpected downtime.
The platform highlights which UPS or battery strings need attention first, so you can prioritize resources and replace components only when the data shows it is really necessary.
7. What kind of data does MonnaLisa Eyes collect and analyze?
MonnaLisa Eyes collects status information, alarms, input/output voltages and frequency, load levels, temperature, autonomy time and detailed battery parameters (including impedance when integrated with Eule‑T tools).
All this data is stored in a central database and used for real‑time dashboards, long‑term trending, reports and predictive diagnostics.
8. Is the system suitable for remote and unmanned sites?
Yes. MonnaLisa Eyes is ideal for remote, unmanned or hard‑to‑reach sites, because it gives you 24/7 visibility and alerts without needing local staff.
You can manage many locations from a central control room, reduce on‑site inspections and improve your reaction time to critical events.
9. How secure is remote UPS monitoring with MonnaLisa Eyes?
Data from Dataloggers to the cloud is transmitted over secure channels, and user access is managed with enterprise‑grade authentication (Auth0).
Role‑based permissions ensure each user only sees what they are allowed to, and the platform is designed to support compliance with relevant data protection regulations.
10. Does MonnaLisa Eyes support battery health monitoring and predictive battery replacement?
Yes. MonnaLisa Eyes integrates an electronic tool for real‑time battery string impedance measurement, going far beyond simple voltage or runtime checks.
By combining impedance, temperature and historical discharge data, the platform helps you predict weak battery blocks and plan replacements before they cause a full string failure.
11. What are the main benefits for service providers and maintenance companies?
Service providers can use MonnaLisa Eyes to create value‑added contracts with remote monitoring, predictive maintenance and SLA‑based reporting.
The platform supports multi‑tenant views, expert analysis services and integration with ERP/ticketing, making it easier to deliver premium, proactive service instead of reactive break‑fix.
12. How is MonnaLisa Eyes installed and how long does it take to go live?
Eule‑T prepares your cloud environment, provides pre‑configured Dataloggers and supports your team during the first installations at customer sites.
Once connected to the UPS, data starts flowing within minutes; after validating data and configuring dashboards and alarms, you can go live with remote UPS monitoring and reporting very quickly.
13. Can MonnaLisa Eyes integrate with my existing IT and monitoring tools?
Yes. MonnaLisa Eyes is designed to integrate with existing IT landscapes through APIs and standard protocols, so it can work alongside your current monitoring tools and business applications.
This lets you keep your established processes and extend them with predictive analytics and multi‑brand visibility, instead of replacing everything.
14. Is MonnaLisa Eyes only for data centers?
No. While data centers benefit greatly from predictive UPS monitoring, MonnaLisa Eyes is suitable for any environment where power continuity is critical and UPS are distributed across multiple sites.
Typical use cases include organizations that cannot afford downtime, operate many remote locations or manage mixed legacy and new equipment from different vendors.